Endeavor Air Base Spotlight: NYC

Roughly 12.5 miles apart in the most populated city of the United States are two extremely capable maintenance line operations at New York’s airports – John F. Kennedy International Airport (JFK) and LaGuardia Airport (LGA).  

Maxwell O’Connor, JFK Base Manager, and Marios Michael, LGA Base Manager, lead the two maintenance bases, bringing a combined 50+ years of experience in the aviation industry to their roles. While the two bases both operate in the Big Apple, each are unique in their own way. 

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JFK, led by Max, is a three-shift base home to about 60 individuals. The team meets an average of 60 flights a day and receives 3 aircraft overnight for scheduled maintenance. 

“We’re a pretty green base with many new technicians, but there are a lot of opportunities to grow here,” Max said. “We created an in-house training schedule to set aside dedicated time to teach our technicians, and we really strive to have all of our people trained for avionics.” 

The line can be an environment that requires a lot of tenacity and flexibility, and it might not be the right fit for every technician. 

“The best mindset to have on the line is an ‘I’m going to get the job done’ mentality,” Max said. “The new guys that come in here have an opportunity to help facilitate this and create the culture. We’re aiming to guide our team down the right path, succeed, and be professionals in all aspects of the work we do.” 

“It brings me so much joy when you really see a technician grow,” Max continued. “It feels like we’ve done our job right when a technician is developing their skillset week over week and is growing in their confidence every shift.”  

LGA, led by Marios, is a three-shift base also home to around 60 individuals. The base sees around 115 takeoffs a day, meeting as many flights as possible, and receives 9-10 aircraft overnight for scheduled maintenance. 

“At LaGuardia, 95% of our technicians come in with no previous experience,” Marios said. “We have a great leadership team that helps facilitate a lot of training, and they do a great job of developing our newer technicians to learn the trade.” 

The most Endeavor flights take off from LGA. It’s a base that has a healthy amount of pressure to deliver timely maintenance repairs to continue the operation. 

 “The line, despite the weather sometimes, is fast-paced and brings its own challenges outside the hangar. Every day, the best part is being able to fix an airplane, have a safe operation, and be able to send the passengers where they need to go.” 

Marios has held positions in aviation maintenance since 1985 and has been at Endeavor Air since 2014. Throughout his tenure, he’s worked on regional aircraft, cargo, and wide-body aircraft, bringing in a range of experience. He’s always willing to share his knowledge with others. 

“With being in aviation for so long, Endeavor is one of the best jobs I’ve ever had,” Marios said, “I love helping the newer AMTs learn and develop, and the team is passionate about helping others. It’s great when people learn here and take pride in staying here to promote up.” 

New York has a lot more to offer the bases than large slices of pizza and the Empire State Building. 

“The diversity of the people here is great,” Max said. “The people, cultures, languages, and foods make New York feel like you can always experience something new. There’s always something to do whether it’s sight-seeing, heading to a museum, or picking up a slice of New York pizza.” 

A line base is a maintenance base where there is no hangar onsite, so all work is done at the ‘line’ – the area where the plane is parked at the gate. The technicians complete ‘meet & greets’, day calls, and line checks throughout the day, and the overnight shift will complete scheduled maintenance. 

A meet & greet is when technicians meet the aircraft at the gate to complete a task or repair for the crew or a passenger. Fixing something for a passenger may look like an overhead bin issue, a tray table issue, or even an armrest or seatbelt. 

The work to complete scheduled maintenance takes place overnight. These tasks can be interior maintenance checks, strut re-packs, line checks, and wheel, tire, and break changes. Larger tasks can range from PCU changes to windshield changes and more. 

While these bases are line-only, there are unusual circumstances that would allow for the base to rent a hangar nearby to complete a task. If a necessary repair is needed to return an aircraft to an airworthy condition, LGA and JFK will be tasked to find space nearby to complete the repair. These repairs can range from clearing engine foreign object debris (FOD) to an engine change.  

Want to see what Endeavor’s NYC line operations look like? Scroll through the photos below. 

JFK Base 

LGA Base